Now in active deployment · SAP · Oracle · Salesforce · ServiceNow · Workday
70% of your AMS tickets are L1/L2 repetitive work. Autonomous AMS resolves them in minutes — not days — so your best people focus on projects, your margins expand, and your sales pitch becomes a category of one.
The problem with traditional AMS delivery
Every AMS contract your team runs today carries the same structural weight. It's not your people — it's the model.
Password resets. Access requests. Report errors. Config tweaks. Your clients wait days for work that should take minutes. They notice — and benchmark you at every renewal.
The majority of your delivery cost sits in tickets that follow documented runbooks. You are paying consultant rates to execute rule-based tasks. That margin belongs to you.
Every time a key AMS resource leaves, institutional knowledge walks out with them. Your service quality is tied to headcount stability — a problem hiring alone will never solve.
Prospects want faster resolution guarantees. You can't promise minutes when your model is built for days. Offshore undercutting you on price. You have no differentiated answer — yet.
From SI partners in active deployment
Autonomous AMS is live across SAP, Oracle, and Salesforce environments. Here's what SI delivery and sales leaders are saying.
We were skeptical anything could actually automate SAP AMS at L2 depth. Within the first month, 68% of our tickets were resolving without human touch. Our SAP delivery team is now entirely focused on the implementations pipeline — not support queues. It changed how we price and pitch AMS entirely.
Our Oracle AMS margins were getting squeezed badly. We were losing bids to offshore-heavy competitors. Autonomous AMS let us re-enter those conversations with a minutes-level SLA and delivery costs well below what offshore was quoting. We closed three contracts in the first quarter we deployed it.
The resource problem in Salesforce AMS is constant — good admins are hard to keep, and every departure creates a service risk. The institutional knowledge capture alone was worth the deployment. Now when someone leaves, the agent already knows everything they knew. It's transformed how we retain clients long-term.
What Autonomous AMS does for your practice
Built specifically for System Integrators who deliver AMS services across SAP, Oracle, Salesforce, ServiceNow, and Workday environments.
Walk into every AMS pitch with a minutes-not-days SLA guarantee. No competitor using traditional offshore delivery can match it. You stop competing on cost and start competing on capability.
When 70% of tickets resolve autonomously, your cost-per-resolution drops dramatically. Same contract value. Lower delivery cost. Margins that compound as the agent learns your environment.
Every resolution is captured and retained permanently. When your best L2 person leaves, the knowledge stays. No retraining cycles. No service gaps. No client-facing quality drops at renewal time.
Your senior consultants should be driving implementations. Redeploy your highest-value resources to higher-margin project work the moment AMS tickets stop needing them. Better utilization. Better morale.
Take on more AMS clients without proportional headcount growth. The agent handles volume. Your team handles complexity. Grow your AMS book of business without the hiring and onboarding risk that comes with it.
No six-month implementation. Autonomous AMS connects to your existing ticketing system in days. Your first autonomous resolutions happen within the first week. Pilot results within 30 days — or you walk away.
How it works
The agent sits on top of your existing ticketing system. No rip-and-replace. No months of setup. It learns your environment and starts resolving from day one.
A ticket enters your queue. The agent reads it, classifies by L1/L2/L3 complexity, and checks against your full resolution history. This happens in seconds.
If a resolution path exists, the agent executes it in minutes. The end user is notified. The ticket is closed. Zero human touch required.
Production issues and true complexity escalate immediately — with full diagnostic context already assembled. Your engineers never start from scratch.
Every ticket is captured and learned. The agent gets smarter with your environment over time. Autonomous resolution rates improve month over month.
Real-time dashboards show resolution rates, SLA performance, and cost savings. You have data for every client QBR — not just headcount reports.
Questions System Integrators ask us
We've heard the hard questions. Here's what we tell SI Sales VPs and CEOs when they push back.
The agent ingests your historical ticket data — typically 12–24 months of resolved tickets — and builds a resolution knowledge base from day one. Most environments have enough historical data to start resolving autonomously within the first week. Resolution rates improve continuously as new tickets are handled.
The agent only acts on resolutions it has high confidence in. Low-confidence tickets escalate to your team automatically — never resolved blindly. Your team reviews all escalations with full context already assembled. The confidence threshold is configurable per client environment.
No — and this is important. The agent handles L1/L2 volume so your team can focus on L3 complexity, project work, and client relationships. Most SI partners redeploy team capacity to higher-margin work rather than reduce headcount.
Initial deployment takes days, not months. First autonomous resolutions typically happen within the first 5–7 days. Full production deployment for a typical environment completes in 2–3 weeks.
Each client environment is fully isolated. No ticket data or resolution history is shared across clients. We support on-premise, private cloud, and hybrid deployment depending on client requirements.
Offshore solves cost but creates SLA, quality, and turnover problems. Autonomous AMS gets you below offshore cost AND gives you a minutes-level SLA — a combination offshore can never match. The question is whether you want this before your competitor does.
Early SI Partner Program — Limited Spots
We're working with a small number of SI partners in active deployment. If you're delivering AMS today across SAP, Oracle, Salesforce, or ServiceNow — fill out the form. We'll come with a live demo.